I did not receive my order. What do I do?

We are so sorry that the courier did not deliver the package to you as expected.  Please verify your tracking information and review when the package should have arrived.  We also advise checking around your location and following up with the neighboring areas to determine if the package was misdelivered, as couriers have delivered packages to the incorrect addresses or placed them behind bushes, plants, around the sides of homes, etc.  If you are still unable to locate your package, please contact our Customer Experience team, and they are happy to assist further.  Thank you.